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Heritage Silk scarves created to bring artistry into every life

Terms & Conditions
These Terms & Conditions govern the use of the Tengri Silks website and the purchase of products from our online store. By placing an order with Tengri Silks, you agree to the terms outlined below. For any questions, please contact: tengrisilks@gmail.com

Products
All Tengri Silks products are described and photographed as accurately as possible. However, slight variations in colour may occur due to screen settings and the nature of textile printing. All designs remain the intellectual property of Tengri Silks.

Pricing
All prices are listed in GBP (£) unless otherwise stated. Prices may change without notice, but the price applied to your order will always be the one shown at the time of purchase.

Orders
Once an order has been placed, you will receive a confirmation email. Tengri Silks reserves the right to cancel orders if: • The item is no longer available • There has been a pricing error • Fraudulent activity is suspected In such cases, a full refund will be issued.

Delivery
Delivery terms are outlined in our Shipping & Delivery Policy. Delivery times are estimates and cannot be guaranteed due to postal or customs delays.

Returns
Returns are accepted in accordance with our Returns Policy. Items must be returned unused, in original condition, and within the specified timeframe.

Liability
Tengri Silks shall not be liable for any indirect or consequential loss resulting from the use of our products or website.

Governing Law
These terms are governed by the laws of England and Wales.

Privacy Policy
Tengri Silks respects your privacy and is committed to protecting your personal information. We only collect information necessary to process orders and provide customer service. For any privacy enquiries please contact: tengrisilks@gmail.com

Information We Collect
When you place an order, we may collect: • Name • Email address • Shipping address • Payment information • Order details. Payment details are processed securely through third-party payment providers and are not stored by Tengri Silks.

How Your Information Is Used
Your information may be used to: • Process and deliver your order • Provide customer service • Send order confirmations and updates • Improve our services. We do not sell or share your personal data with third parties for marketing purposes.

Cookies
Our website may use cookies to improve user experience and analyse website traffic. You can disable cookies through your browser settings if you prefer.

Data Security
We take reasonable measures to protect your personal information and ensure it is stored securely.

Your Rights
Under UK data protection law, you have the right to: • Access your personal data • Request correction of inaccurate information • Request deletion of your data where applicable. To exercise these rights, please contact tengrisilks@gmail.com.

Get In Touch

Tengri Silks, London, United Kingdom. tengrisilks@gmail.com. Instagram: @tengrisilks

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